Lead Virual
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Terms Of Service

Effective Date: February 25, 2025


Welcome to Lead Virtual! These Terms and Conditions ("Terms") govern your use of our services and website. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

About Lead Virtual

Lead Virtual is a virtual assistant company that offers a wide range of innovative solutions to businesses of all sizes. Founded in late 2020 by Ephrem Bekere, Lead Virtual provides flexible and cost-effective support for daily operations. Our team of experienced virtual assistants includes highly skilled professionals proficient in areas such as administrative support, software development, customer service, social media management, content creation, and more.

Services Offered

Lead Virtual provides tailored, personalized business solutions designed to help streamline operations, save time, and reduce costs. Our services include, but are not limited to:

  • Administrative support

  • Software development

  • Customer service

  • Social media management

  • Content creation

  • Other specialized services as agreed upon

Eligibility

To use our services, you must:

  • Be at least 18 years old or the legal age of majority in your jurisdiction.

  • Have the legal authority to enter into a binding agreement.

  • Provide accurate and complete information when registering for or using our services.

User Responsibilities

By using our services, you agree to:

  • Provide accurate and up-to-date information.

  • Use our services only for lawful purposes and in compliance with these Terms.

  • Not engage in any activity that disrupts or interferes with our services, servers, or networks.

  • Not attempt to gain unauthorized access to our systems or data.

Payment Terms

  • Fees for services will be outlined in a separate agreement or invoice.

  • Payment is due as specified in the agreement or invoice. Late payments may result in suspension of services.

  • All fees are non-refundable unless otherwise stated in writing.

Confidentiality

Lead Virtual respects the confidentiality of your information. We will not disclose any confidential information provided by you, except as required by law or as necessary to provide our services.

Intellectual Property

  • All content, materials, and intellectual property provided by Lead Virtual remain the property of Lead Virtual or its licensors.

  • You may not reproduce, distribute, or use any content or materials provided by Lead Virtual without prior written consent.

SMS Communication

  • Lead Virtual may use SMS (text messaging) to communicate with you regarding your account, services, promotions, or other relevant information.

  • By providing your phone number, you consent to receive SMS messages from Lead Virtual. Message and data rates may apply.

  • You can opt out of receiving SMS messages at any time by replying "STOP" to any message. For assistance, reply "HELP" to any message or contact us at Info@leadvirtual.com.

  • Lead Virtual is not responsible for any delays or failures in the delivery of SMS messages.

User Support

If you need help or have questions about our services, you can contact us through the following methods:

  • Email: Info@leadvirtual.com

  • Phone: +1 (717) 4689 915

  • Website: Visit leadvirtual.com and use the contact form.

  • SMS: Reply "HELP" to any SMS message you receive from us.

We strive to respond to all inquiries promptly and provide the necessary support to ensure your satisfaction.

Limitation of Liability

Lead Virtual is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability for any claim related to our services is limited to the amount paid by you for the specific service in question.

Termination

  • Either party may terminate the agreement at any time with written notice.

  • Upon termination, you must pay any outstanding fees for services rendered.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Pennsylvania, United States. Any disputes arising from these Terms will be resolved in the courts of Pennsylvania.

Changes to These Terms

Lead Virtual reserves the right to update or modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our website. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms, please contact us:

  • By email: Info@leadvirtual.com

  • By visiting our website: leadvirtual.com

  • By phone: +1 (717) 4689 915